LOVE AS A KPI
What if LOVE was the most important business metric?
Introducing Love as a KPI
Transform your organization by integrating love into your operating system
Measure what matters most: the human impact of your business
Traditional business metrics tell part of the story—revenue, market share, efficiency. But what if the true measure of success is how your business impacts the people it touches?
Love as a KPI shifts the focus from just numbers to what truly drives sustainable success: people who feel valued, respected, and connected. When employees are engaged, customers are loyal, and communities trust your brand, your business doesn’t just grow—it thrives.
This isn’t about being “soft” or sacrificing results. It’s about recognizing that love—real, tangible care for the people behind the metrics—is a competitive advantage. When you measure love, you measure what fuels innovation, deepens relationships, and creates a lasting legacy.
Let’s redefine success together. Start measuring what truly matters.
Not sure where to start?
For Those Who Shape the Room Where Leadership Happens
Whether you're planning a board retreat, leadership meetings, or all-hands strategy session, you’re not just organizing an event—you’re shaping the thinking that will guide your organization forward.
Love as a KPI equips leaders with a fresh perspective on their business and a measurable framework for driving sustainable impact—rooted in purpose, aligned with strategy, and centered on people.
Our tools and sessions are designed to:
– Prompt strategic reflection that fuels better decisions
– Strengthen leadership alignment around what truly matters
– Translate values into action that drives long-term business results
Why Love as a KPI?
Today's organizations need more than traditional metrics—they need deep stakeholder commitment. Love as a KPI provides a framework for measuring and improving the human impact of your business. When organizations are primarily driven by Love for people, this commitment exponentially drives the financial, operational and strategic success of the organization.
Love isn’t “soft” or intangible—it’s measurable, actionable, and drives key business outcomes you already care about.
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Employee engagement soars
Customer loyalty deepens
Partnerships strengthen
Innovation thrives
Growth becomes sustainable
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High employee turnover.
Customer churn and declining loyalty.
Low employee engagement and poor workplace culture.
Reputation and trust erosion.
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Improved retention of top talent.
Higher customer lifetime value.
Stronger community and brand advocacy.
Competitive edge in a values-driven marketplace.
Welcome: Why Love as a KPI Transforms Organizations
Success lies in the hands of people. Love as a KPI challenges the way we think about leadership, business impact, and sustainable growth. When organizations prioritize love—genuine care for employees, customers, and communities—engagement soars, trust deepens, and results follow.
If an organization’s Key Performance Indicators (KPI) are what matter most, should we not also measure how we are leaving people: should Love or lack of it, not also be a KPI?
How Do You Operationalize LOVE?
Through Four Areas of Practice
The LOVE Operational Framework
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L: Leadership
How we lead; the purpose and practice of our leadership
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O: Offerings
The products, services, solutions, and experiences we provide
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V: Value
The distinct value proposition you communicate to your audience
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E: Engagement
The organizational infrastructure (systems, policies, standards) that shape and sustain our ongoing relationships with stakeholders
